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Frequently Asked Questions
How much is shipping?
In Europe 6.95 GBP per order, outside Europe 9.95 GBP per item.
How can I pay?
Please use Paypal, the number one online payment service. Paypal works with all popular credit cards. We also accept bank transfers (on request).
Do you offer large sizes?
We are glad to offer dresses in all sizes. There will be surcharges starting at 5 £ for very large or tall sizes (e.g. for ladies' dresses wider than 126 cm at the chest or longer than 160 cm). Unfortunately, these cannot be calculated directly on the website at the moment. We apologize! If there is a surcharge, we will contact you immediately after you have ordered.
Which colours can I choose from?
You can choose from a choice of colours as listed on each product page; more colours may be available upon request. If a dress is made of 2 (or more) differently coloured materials, you are free to put together a combination of 2 (or more) colours accordingly.
Please bear in mind that darker fabrics may shine through the lighter ones. We therefore recommend you do not choose a very bright colour as the main material.
Can you send the dress already within a few days?
Please note that our usual term of preparation is about one week or as stated on the product page. Likewise, international shipping can take at least several days. In exceptional circumstances we can try to send the dress quicker but this cannot be guaranteed as we strive to provide the same good service to all customers equally. Please contact us if you would like to ask for Express Delivery.
Please do not order the dress if you are unsure whether there will be enough time to deliver.
Will I need to wear a crinoline (hoop skirt) with the dress?
Most dresses are pictured with a crinoline; however, they also look beautiful when worn without. Please add 1.25 cm to the length of your dress for each meter of the crinoline’s circumference (e.g. 2.5 cm extra length for a 2 m crinoline).